Customer service
1-year warranty
Our products come with a 1-year warranty, in addition to your statutory rights. Something not working? We’ll sort it out together.
What is covered by the warranty?
Welcome
Defects that occur within 12 months under normal use, such as a screen that no longer turns on or a module that no longer connects.
No
Damage caused by incorrect installation, drops, water, or your own modifications to the product or software.
Always
In addition to our warranty, you always have your statutory rights: a product must do what you can reasonably expect it to do.
Step by step
This is how you request a warranty
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Send a message
Message or email us your order number, a brief explanation, and a photo or video of the problem.
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We are looking for the cause
Often it is a setting or a loose plug. Then we will help you right away.
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The solution
Is the product defective? Then you’ll receive a repair or replacement. We’ll let you know exactly what happens next.
Not sure what will fit?
Send us a photo of your dashboard. We’ll quickly let you know what’s possible in your car—free of charge and with no obligation.